Resolved incident

Failing to load player.js

Vimeo · Major · Started

Duration
7h 28m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Monitors are clear and we’re resolving this incident.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vimeo

    We are currently investigating this issue.

  2. Investigating

    Vimeo

    We’re investigating issues where loading player.js fails. This may affect playback in scenarios where customers are directly loading our Player library. Playback on the web and in embeds are unaffected.

  3. Identified

    Vimeo

    We've taken action to circumvent the problem and we are seeing signs of recovery.

  4. Identified

    Vimeo

    We've confirmed that player.js is now successfully loading. We'll continue monitoring.

  5. Resolved

    Vimeo

    Monitors are clear and we’re resolving this incident.