Unable to Access Private Live Events

Resolved

Major impact

Started

Lasted 2h

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Identified

    We've identified an issue where users are able to view private live events because their password is rejected. We're rolling out a fix.