Issues impacting Customer Dashboard Aggregations for Verify v2

Resolved

Minor impact

Started

Lasted 1h 7m

View official incident ↗

Updates

  1. Resolved

    Vonage services have been fully restored following today's service interruption, which began at 2026-09-28 21:00 UTC. Full resolution has been confirmed effective 2026-09-29 00:53 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com

  2. Investigating

    We are currently investigating an issue impacting aggregation data for Verify v2 displayed in the Customer Dashboard starting at 2026-09-28 21:00 UTC. Our engineering team has been engaged and is actively investigating the root cause. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.