Brazil SMS - Delivery degradation towards multiple claro Network

Resolved

Minor impact

Started

Lasted 10h 17m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    Please be advised that we are observing message delivery degradation towards multiple claro network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com