Resolved incident

USA SMS - Delivery degradation affecting SMS messages sent towards Verizon network

Vonage API · Minor · Started

Duration
6h 40m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vonage API

    We have been notified by our suppliers about SMS degradation to the Verizon network. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. Monitoring

    Vonage API

    A fix has been implemented and we are monitoring the results.

  3. Monitoring

    Vonage API

    We are continuing to monitor for any further issues.

  4. Resolved

    Vonage API

    This incident has been resolved.