USA SMS - Delivery degradation affecting SMS messages sent towards Verizon network

Resolved

Minor impact

Started

Lasted 6h 40m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Investigating

    We have been notified by our suppliers about SMS degradation to the Verizon network. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com