Canada Silent Authentication - Service degradation affecting Rogers Network

Resolved

Minor impact

Started

Lasted 38m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We are currently experiencing degradation of the Silent Authentication service, which is affecting the Rogers Network in Canada. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com