Resolved incident

USA MMS - Delivery latency affecting MMS messages affecting multiple networks

Vonage API · Minor · Started

Duration
112h 10m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vonage API

    We have been notified by our US supplier about an issue impacting delivery for MMS messages towards multiple network operators. You might experience delayed MMS messages for US Shortcodes, Longcodes, TFN numbers. The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. Monitoring

    Vonage API

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    Vonage API

    This incident has been resolved.