Resolved incident

Thailand SMS - Delivery Degradation of Pre-Registered brands towards all networks

Vonage API · Minor · Started

Duration
6h 22m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vonage API

    Please be advised that we are observing SMS delivery degradation for pre-registered brands towards all networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. Monitoring

    Vonage API

    A fix has been implemented and we are monitoring the results.

  3. Monitoring

    Vonage API

    We are continuing to monitor for any further issues.

  4. Resolved

    Vonage API

    This incident has been resolved.