France Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks

Resolved

Minor impact

Started

Lasted 6h 47m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We are currently experiencing degradation of the Silent Authentication service, which is affecting Orange France, SFR & Bouygues Telecom Networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions