Service Issues: Issues impacting WhatsApp Number Onboarding
Resolved
Minor impact
Updates
Resolved
Vonage services have been fully restored following service regarding WhatsApp Number Onboarding, which began at 2026-11-2 10:30:00 UTC. Full resolution has been confirmed effective 2026-11-03 21:30:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Monitoring
Vonage services have been fully restored following service regarding WhatsApp Number Onboarding, which began at 2026-11-2 10:30:00 UTC. Full resolution has been confirmed effective 2026-11-03 21:30:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Identified
We continue to work on a fix for the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 8 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
Identified
We continue to work on a fix for the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 8 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
Identified
We continue to work on a fix for the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 8 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
Identified
We continue to work on a fix for the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 8 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Identified
We continue to work on a fix for the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Identified
We continue to work to resolve the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Investigating
We are aware of issues that may be impacting your WhatsApp number onboarding via the Embedded sign-up flow. We are working to resolve the issue as soon as possible. We'll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.