Resolved incident

United Kingdom SMS - Degradation for SMS towards UK all networks from Long Virtual Numbers

Vonage API · Minor · Started

Duration
5h
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vonage API

    We have been notified of SMS delivery degradation towards UK all networks from subset of our UK LVNs. You may observe failure outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

  2. Monitoring

    Vonage API

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    Vonage API

    This incident has been resolved.