United Kingdom SMS - Degradation for SMS towards UK all networks from Long Virtual Numbers

Resolved

Minor impact

Started

Lasted 5h

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We have been notified of SMS delivery degradation towards UK all networks from subset of our UK LVNs. You may observe failure outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.