DE and CR SMS - Delivery degradation affecting a subset of LVNs towards Germany and Costa Rica networks
Resolved
Minor impact
Updates
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The inbound and outbound SMS messages from and To this subset of LVN numbers in Germany and Costa Rica are impacted due to this incident, our carrier partner is investigating the case. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
Investigating
We have been notified by our suppliers about degradation affecting traffic using a subset of LVNs towards Germany and Costa Rica networks The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com