USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   3 days ago

   Vonage API

   We have been notified by our supplier about MMS degradation impacting messages to C-Spire long-code numbers. As a result of this issue, messages and delivery receipts may be impacted. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. Identified

   2 days ago

   Vonage API

   Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

3. Identified

   1 day ago

   Vonage API

   Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

4. Monitoring

   about 19 hours ago

   Vonage API

   A fix has been implemented and we are monitoring the results.