Sweden Voice - Degradation towards all network affecting Long Virtual Numbers
Resolved
Minor impact
Updates
Resolved
We have worked with our carrier partner to identify workaround measures for the degradation impacting voice calls towards all networks affecting a subset of Vonage Sweden Long Virtual Numbers (LVNs). While we work toward a permanent resolution for Sweden, a workaround is available right now: simply use an alternative international number when placing calls to these destinations. We encourage all impacted customers to implement this as soon as possible. If you have any questions or require further assistance, please do not hesitate to contact https://api.support.vonage.com. We apologize for any inconvenience caused and thank you for your patience and understanding throughout this incident.
Identified
We have worked with our carrier partner to identify workaround measures for the degradation impacting voice calls towards all networks affecting a subset of Vonage Sweden Long Virtual Numbers (LVNs). While we work toward a permanent resolution for Sweden and Norway, a workaround is available right now: simply use an alternative international number when placing calls to these destinations. We encourage all impacted customers to implement this as soon as possible. If you have any questions or require further assistance, please do not hesitate to contact https://api.support.vonage.com. We apologize for any inconvenience caused and thank you for your patience and understanding throughout this incident.
Identified
Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com
Identified
We are continuing to work on a fix for this issue.
Identified
Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com
Identified
Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com
Identified
Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com
Investigating
Please be informed that there was service degradation for outbound calls towards all network affecting Sweden long virtual numbers. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com