France Silent Authentication - Service degradation affecting the Bouygues Telecom network

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   about 1 month ago

   Vonage API

   We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. Investigating

   about 1 month ago

   Vonage API

   Our Partner has confirmed the issue is at the end operator side, and they are still investigating the issue at their end, as soon as we get more details we will be sharing accordingly. If you have any questions or concerns, please contact api.support.vonage.com

3. Monitoring

   about 1 month ago

   Vonage API

   A fix has been implemented and we are monitoring the results.

4. Resolved

   about 1 month ago

   Vonage API

   This incident has been resolved.