Italy SMS - Delivery degradation affecting subset of Italy LVNs

Resolved

Minor impact

Started

Lasted 5h 50m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We have observed an issue impacting SMS messages from a subset of Italy LVNs. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of Italy LVNs. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com