Past incident

Canada MMS - Delivery degradation affecting MMS Toll Free Numbers traffic towards Telus operator

Vonage API · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

A fix has been implemented and we are monitoring the results.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vonage API

    We have been notified by our supplier about MMS degradation impacting messages to Telus toll-free numbers. As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. Monitoring

    Vonage API

    A fix has been implemented and we are monitoring the results.