Resolved incident

Video API - Media Session Service Degradation in EU West-1 Region

Vonage API · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

Vonage services have been fully restored following today's service degradation on Video API Media Session, which began at Oct 8th, 02:17:38 UTC. Full resolution has been confirmed effective 02:20:38 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

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Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Vonage API

    Vonage services have been fully restored following today's service degradation on Video API Media Session, which began at Oct 8th, 02:17:38 UTC. Full resolution has been confirmed effective 02:20:38 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.