Resolved incident

Taiwan SMS - Pre-Registered brands delivery degradation towards all networks

Vonage API · Minor · Started

Duration
1h 57m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vonage API

    We are currently observing SMS delivery degradation for domestic pre-registered traffic towards the Taiwan Mobile network. We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. Monitoring

    Vonage API

    Please note that message delivery was not impacted. Only missing delivery reports. A fix has been implemented and we are monitoring the results.

  3. Resolved

    Vonage API

    This incident has been resolved.