Taiwan SMS - Pre-Registered brands delivery degradation towards all networks

Resolved

Minor impact

Started

Lasted 1h 57m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Please note that message delivery was not impacted. Only missing delivery reports. A fix has been implemented and we are monitoring the results.

  3. Investigating

    We are currently observing SMS delivery degradation for domestic pre-registered traffic towards the Taiwan Mobile network. We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com