Active incident

France SMS - Delivery degradation affecting a subset of LVNs towards France networks

Vonage API · Minor · Started

Duration
Ongoing
Severity
Minor
Status
Identified

Summary

Minor · Identified

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vonage API

    We have been notified by our suppliers about degradation affecting traffic using a subset of LVNs towards France networks The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. Identified

    Vonage API

    Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com