Netherlands Silent Authentication - Service degradation affecting KPN network

Resolved

Minor impact

Started

Lasted 18h 19m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  4. Investigating

    We are currently experiencing degradation of the Silent Authentication service, which is affecting KNP Netherlands Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com