USA SMS - Delivery degradation affecting a subset of Short Codes sending towards US Networks

Resolved

Minor impact

Started

Lasted 2h 14m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We have observed an issue impacting SMS messages from a subset of short Codes to US networks. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of short Codes sending to US Networks. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com