Resolved incident

USA SMS - Delivery degradation affecting a subset of Short Codes sending towards US Networks

Vonage API · Minor · Started

Duration
2h 14m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vonage API

    We have observed an issue impacting SMS messages from a subset of short Codes to US networks. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of short Codes sending to US Networks. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. Monitoring

    Vonage API

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    Vonage API

    This incident has been resolved.