Updates
Resolved
This incident is resolved. Please let support@api.vonage.com know if you continue to experience issue.
Monitoring
The issue that may be impacting your WhatsApp onboarding has been identified and a fix has been implemented by our third party provider. We’ll continue to monitor the situation and provide further updates if anything changes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
Investigating
We are aware of issues that may be impacting your WhatsApp onboarding. Customers may face the error "You must accept the WhatsApp Business Cloud API terms to use the API" during WhatsApp onboarding. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2 hours 30 minutes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.