Resolved incident

France Silent Authentication - Service degradation affecting Bouygues Telecom

Vonage API · Minor · Started

Duration
26h 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Vonage API

    We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

  2. Monitoring

    Vonage API

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    Vonage API

    This incident has been resolved.