Resolved incident
Mistaken Authentication Error
Voyage AI · Critical · Started
- Duration
- 58m
- Severity
- Critical
- Status
- Resolved
Summary
Critical · Resolved
This issue has been resolved.
Event timeline
How this incident unfolded, from the official status page.
Resolved
Voyage AI
This issue has been resolved.
Monitoring
Voyage AI
A fix has been implemented and we are monitoring the results
Identified
Voyage AI
We have identified the error and are working on a rollback
Identified
Voyage AI
The issue has been identified and a fix is being implemented.
Investigating
Voyage AI
The new config change made some of the gateway unable to connect to the database. Approximately 10% of the traffic got authentication error mistakenly.