[RESOLVED] Reports of issues accessing Webflow Canvas via Client Seats

Resolved

Minor impact

Started

Lasted 1h 8m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Monitoring

    A fix has been implemented for the issue impacting some customers with a Client seat role who were unable to access Webflow Canvas. We are seeing recovery and are continuing to monitor the situation closely to ensure stability.

  4. Identified

    We have identified the root cause of this behavior and are actively working to implement a fix as soon as possible.

  5. Investigating

    We’re investigating reports of authorization errors when accessing the Webflow Canvas using Client seats. Our team is actively investigating and will share another update as soon as we have another update to share.