[RESOLVED] Reports of issues accessing Webflow Canvas via Client Seats

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   7 months ago

   Webflow

   We’re investigating reports of authorization errors when accessing the Webflow Canvas using Client seats. Our team is actively investigating and will share another update as soon as we have another update to share.

2. Identified

   7 months ago

   Webflow

   We have identified the root cause of this behavior and are actively working to implement a fix as soon as possible.

3. Monitoring

   7 months ago

   Webflow

   A fix has been implemented for the issue impacting some customers with a Client seat role who were unable to access Webflow Canvas. We are seeing recovery and are continuing to monitor the situation closely to ensure stability.

4. Monitoring

   7 months ago

   Webflow

   We are continuing to monitor for any further issues.

5. Resolved

   7 months ago

   Webflow

   This incident has been resolved.