Resolved incident

[RESOLVED] Reports of issues loading Optimize Dashboard for non-Webflow sites

Webflow · Minor · Started

Duration
32m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This issue has been resolved. The Optimize management experience for non-Webflow sites is loading normally. Live optimizations running on customer sites were not affected at any point. Thank you for your patience.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Webflow

    We're investigating reports of some customers being unable to open the management experience for Optimize on non-Webflow sites. Our team is actively investigating and we'll share another update as soon as we have more information. Live optimizations are not affected and continue to run.

  2. Monitoring

    Webflow

    We've identified the cause of this issue and applied a fix. The Optimize dashboard for non-Webflow sites should now be loading normally. We're continuing to monitor to confirm the issue is fully resolved.

  3. Resolved

    Webflow

    This issue has been resolved. The Optimize management experience for non-Webflow sites is loading normally. Live optimizations running on customer sites were not affected at any point. Thank you for your patience.