[RESOLVED] Reports of increased latency and delays in validating SSL certificates

Resolved

Minor impact

Started

Lasted 5h 11m

View official incident ↗

Updates

  1. Resolved

    Our upstream provider has resolved the issue on their end, and SSL provisioning is operating normally.

  2. Monitoring

    Our upstream provider has implemented a fix and they are currently monitoring results.

  3. Identified

    Our upstream provider has identified the issue and is in the process of deploying a fix. Reminder, this is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted websites on Webflow and our team is working closely with the provider to restore normal performance. We’ll continue to provide updates as more information becomes available.

  4. Identified

    We have identified an issue with delays in SSL certificate validation that are related to an upstream provider. This is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted websites on Webflow and our team is working closely with the provider to restore normal performance. We’ll continue to provide updates as more information becomes available.

  5. Identified

    We have identified an issue with delays in SSL certificate validation that are related to an upstream provider. This is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted websites on Webflow and our team is working closely with the provider to restore normal performance. We’ll continue to provide updates as more information becomes available.