RESOLVED: Multiple Critical Issues with Wix Services

Resolved

Critical impact

Started

Lasted 3h 17m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Monitoring

    The underlying issue has been identified and fixed. Systems are currently recovering, though it may take a short time for all services to return to full capacity. We are continuing to monitor the situation closely.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Monitoring

    A fix has been implemented and we are monitoring the results.

  6. Identified

    Our engineering team has identified the root cause of the issue and is actively executing multiple resolution paths to restore service as quickly as possible. Further updates to follow shortly.

  7. Identified

    We are continuing to work on a fix for this issue.

  8. Identified

    The issue has been identified and a fix is being implemented.

  9. Investigating

    We are continuing to investigate this issue.

  10. Investigating

    We are continuing to investigate this issue.

  11. Investigating

    We are continuing to investigate this issue.

  12. Investigating

    We are continuing to investigate this issue.

  13. Investigating

    We are currently investigating this issue.