Resolved incident

Delayed Email Deliverability

WorkOS · None · Started

Duration
31m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email domain or a custom email provider.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    WorkOS

    We're investigating delays in email deliverability.

  2. Monitoring

    WorkOS

    We've mitigated the impact and email delivery is returning to normal.

  3. Resolved

    WorkOS

    This incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email domain or a custom email provider.