Elevated errors across SSO and AuthKit

Resolved

Major impact

Started

Lasted 1h 3m

View official incident ↗

Updates

  1. Resolved

    This is now resolved. Errors and latency were elevated between 15:21 and 15:50 UTC primarily for requests served by MIA and ATL with some impact on the US east coast and northern South America.

  2. Monitoring

    We're seeing recovery across services and will continue to monitor.

  3. Investigating

    We are seeing elevated errors and request latency across SSO and AuthKit due to network degradation and an upstream provider.