Increased 429 Errors on /directory_users endpoint

Resolved

Minor impact

Started

Lasted 2h 17m

View official incident ↗

Updates

  1. Resolved

    The issue has been resolved. 429 error rates have returned to normal levels for the affected endpoint.

  2. Monitoring

    We’ve deployed a fix and are seeing early signs of recovery, with 429 error rates beginning to decline. We’re continuing to monitor closely to ensure the endpoint fully stabilizes and will provide further updates as needed.

  3. Investigating

    We’re currently investigating an elevated rate of HTTP 429 (Too Many Requests) responses impacting the /directory_users endpoint. Mitigations are in progress, and we’ll provide an update shortly.