Resolved incident

Increased 429 Errors on /directory_users endpoint

WorkOS · Minor · Started

Duration
2h 17m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The issue has been resolved. 429 error rates have returned to normal levels for the affected endpoint.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    WorkOS

    We’re currently investigating an elevated rate of HTTP 429 (Too Many Requests) responses impacting the /directory_users endpoint. Mitigations are in progress, and we’ll provide an update shortly.

  2. Monitoring

    WorkOS

    We’ve deployed a fix and are seeing early signs of recovery, with 429 error rates beginning to decline. We’re continuing to monitor closely to ensure the endpoint fully stabilizes and will provide further updates as needed.

  3. Resolved

    WorkOS

    The issue has been resolved. 429 error rates have returned to normal levels for the affected endpoint.