Email delivery delays

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   5 months ago

   WorkOS

   Email delivery for customers without custom domains is delayed due to an issue with our upstream service provider.

2. Identified

   5 months ago

   WorkOS

   Our email provider is continuing to work through the backlog and has scaled up to speed up the process.

3. Monitoring

   5 months ago

   WorkOS

   Email delivery has recovered. We're continuing to monitor.

4. Resolved

   5 months ago

   WorkOS

   The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 2:50pm – 5:18pm PT.