Email delivery delays

Resolved

Major impact

Started

Lasted 1h 27m

View official incident ↗

Updates

  1. Resolved

    The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 2:50pm – 5:18pm PT.

  2. Monitoring

    Email delivery has recovered. We're continuing to monitor.

  3. Identified

    Our email provider is continuing to work through the backlog and has scaled up to speed up the process.

  4. Identified

    Email delivery for customers without custom domains is delayed due to an issue with our upstream service provider.