Continued email delivery errors

Resolved

Major impact

Started

Lasted 3h 27m

View official incident ↗

Updates

  1. Resolved

    Email delivery is operating normally.

  2. Monitoring

    We have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.

  3. Investigating

    We are continuing to investigate email delivery errors in addition to Dashboard email delivery statuses not being updated.

  4. Investigating

    We are investigating reports that email delivery statuses in Dashboard are not being updated.