Delayed Webhook Deliveries

Resolved

Major impact

Started

Lasted 17h 32m

View official incident ↗

Updates

  1. Resolved

    Webhook delivery latencies have returned to normal levels. Please contact support if you are still experiencing delays.

  2. Monitoring

    Our team is actively monitoring webhook processing and we're seeing steady progress as our increased processing capacity takes effect. The backlog of pending webhooks is decreasing, and we expect continued improvement over the next several hours.

  3. Identified

    We've identified the issue causing webhook delivery delays and have increased processing capacity.

  4. Investigating

    We are investigating delays in webhook event delivery affecting some webhook event types. Directory Sync and Magic Auth code functionality are operating normally and are not impacted.