Elevated Platform Errors

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   3 months ago

   WorkOS

   We are seeing elevated error rates across our platform. Our team is investigating. We will share an update as soon as possible.

2. Investigating

   3 months ago

   WorkOS

   We continue to investigate elevated error rates across our platform. We will share an update as soon as possible.

3. Investigating

   3 months ago

   WorkOS

   We continue to investigate elevated error rates across our platform.

4. Identified

   3 months ago

   WorkOS

   We've identified the cause of the elevated platform errors. We've implemented a fix and are seeing error rates decrease.

5. Monitoring

   3 months ago

   WorkOS

   We have deployed the fix and we are now monitoring our systems to ensure the issue is resolved.

6. Resolved

   3 months ago

   WorkOS

   This incident is resolved. We experienced elevated error rates and latencies between 8am and 10:10am UTC. We will deliver a full postmortem as soon as possible.

7. Postmortem

   3 months ago

   WorkOS

   We’ve published a [post-mortem on the July 16 service disruption](https://workos.com/blog/service-disruption-on-july-16-2026) to our blog, detailing what happened and how we’re strengthening the resiliency of WorkOS products.