Past incident
Radar SMS challenge failures for phone numbers in mainland China (+86)
WorkOS · Major · Started
- Duration
- Unavailable
- Severity
- Major
- Status
- No longer listed as active
Summary
Major · No longer listed as active
We are seeing some recovery after our upstream provider has enabled alternate delivery routes. We are continuing to monitor.
Event timeline
How this incident unfolded, from the official status page.
Investigating
WorkOS
We are investigating an issue affecting Radar SMS challenge verification for phone numbers in mainland China (+86). Affected users may not receive verification codes or may encounter an error when requesting one, preventing them from completing verification. We will provide an update as more information becomes available.
Monitoring
WorkOS
We are seeing some recovery after our upstream provider has enabled alternate delivery routes. We are continuing to monitor.