Elevated Authkit SSO Errors

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   3 months ago

   WorkOS

   We're investigating an increase in Single Sign-On errors. We will share an update as soon as possible.

2. Investigating

   3 months ago

   WorkOS

   It appears some users may be experiencing a redirect loop during sign-on, we are narrowing in on a cause

3. Investigating

   3 months ago

   WorkOS

   We have identifed an issue causing a small subset of Authkit SSO customers to experience errors during sign-on. A fix is being prepared.

4. Investigating

   3 months ago

   WorkOS

   The issue affects a small set of customers using Authkit SSO. The standalone SSO API remains unaffected, we have corrected that here on the status page

5. Investigating

   3 months ago

   WorkOS

   We have identified the issue and are deploying a fix. AuthKit SSO sign-on remains partially degraded for a small subset of customers; standalone SSO continues to be unaffected. We'll share another update once the fix has fully rolled out.

6. Monitoring

   3 months ago

   WorkOS

   The fix has deployed, we are monitoring systems to verify the impact is fully mitigated

7. Resolved

   3 months ago

   WorkOS

   The issue has been resolved.