Resolved incident

Emails being delivered with empty copy

WorkOS · Major · Started

Duration
1h 15m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Newly-sent emails from WorkOS are now displaying properly in Gmail again.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    WorkOS

    We are investigating reports of some AuthKit emails, such as invitations, being delivered with empty copy.

  2. Investigating

    WorkOS

    We are investigating reports of AuthKit emails rendering with no copy in some email clients.

  3. Identified

    WorkOS

    We've identified the issue and are applying a fix.

  4. Resolved

    WorkOS

    Newly-sent emails from WorkOS are now displaying properly in Gmail again.