Emails being delivered with empty copy

Resolved

Major impact

Started

Lasted 1h 15m

View official incident ↗

Updates

  1. Resolved

    Newly-sent emails from WorkOS are now displaying properly in Gmail again.

  2. Identified

    We've identified the issue and are applying a fix.

  3. Investigating

    We are investigating reports of AuthKit emails rendering with no copy in some email clients.

  4. Investigating

    We are investigating reports of some AuthKit emails, such as invitations, being delivered with empty copy.