Resolved incident

SSO API Latency Degradation Caused by Transient Capacity Constraints

WorkOS · Major · Started

Duration
1m
Severity
Major
Status
Resolved

Summary

Major · Resolved

The issue has been resolved, and SSO login performance has returned to normal. We will continue to monitor closely to ensure stability.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    WorkOS

    Between 14:40 and 14:53 UTC, SSO endpoints experienced increased latency and intermittent timeouts. The issue was caused by a temporary reduction in available capacity due to an underlying infrastructure event, which led to a brief period of degraded performance

  2. Resolved

    WorkOS

    The issue has been resolved, and SSO login performance has returned to normal. We will continue to monitor closely to ensure stability.