Resolved incident

Some Emails Aren't Being Sent from the Platform

WorkRamp · Minor · Started

Duration
8h 37m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    WorkRamp

    Some emails, such as report CSVs, assignment emails, password reset emails, aren't being sent out from the platform.

  2. Identified

    WorkRamp

    Our backend team has identified the issue and are working on a fix for this.

  3. Monitoring

    WorkRamp

    A fix for this has been implemented and we are monitoring the results.

  4. Resolved

    WorkRamp

    This incident has been resolved.