Resolved incident

Palmyra Vision down through public api requests

Writer · Major · Started

Duration
23h 55m
Severity
Major
Status
Resolved

Summary

Major · Resolved

We have pending fixes to prevent an edge case where the Vision model would return an error code. We are monitoring for future occurrences and will have a fix deployed shortly.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Writer

    We are currently investigating errors related to the Vision model. Our team has been notified and is actively working to identify the cause. We will provide updates as more information becomes available.

  2. Identified

    Writer

    We have identified the cause of the errors affecting our Vision model. Our team is now working on a resolution, and we will provide another update shortly.

  3. Monitoring

    Writer

    We have pending fixes to prevent an edge case where the Vision model would return an error code. We are monitoring for future occurrences and will have a fix deployed shortly.

  4. Resolved

    Writer

    We have pending fixes to prevent an edge case where the Vision model would return an error code. We are monitoring for future occurrences and will have a fix deployed shortly.