Upstream errors with Airtable authentications

Resolved

Started

Lasted 7h 41m

View official incident ↗

Updates

  1. Resolved

    We are pleased to confirm that this incident has been resolved. All Airtable Zaps and connections are back to normal. Impacted customers have now received an email with a timeline of events, actions taken, and next steps (if any). If you have any questions or need assistance, please reach out to our Support team at: https://zapier.com/app/get-help.

  2. Monitoring

    Authentication issues appear to be resolved now, our current focus is on measuring and mitigating the impact of this on related Zaps What we’ve done • Restored all affected authentications automatically. • Replayed failed action steps. (Automatic replays are underway) • Replayed polling attempts to capture delayed trigger events. (Automatic replays are underway) • Confirmed that Airtable integrations are now functioning normally. • Validated that error rates have returned to baseline.

  3. Monitoring

    Some users encountered authentication issues due to an upstream issue at Airtable: https://status.airtable.com/incidents/3b5b6xxwpcb5 We are now seeing users are able to reconnect and we are monitoring to ensure this is resolved and investigating the impact and duration of the issue.