Zapier Agents - Adding a knowledge source modal is stuck on a loading spinner

Updates

1. Resolved

   7 months ago

   We’ve resolved an issue where adding certain knowledge sources in Zapier Agents could get stuck on a loading spinner. A fix has been deployed to production and verified. If you’re still seeing the issue, please refresh and try again, or contact Support at https://zapier.com/app/get-help

2. Identified

   7 months ago

   Root cause identified. We'll be reverting a recent deployment. Which should fix the issue. (Edited to reflect the correct current status)

3. Monitoring

   7 months ago

   Root cause identified. We'll be reverting a recent deployment. Which should fix the issue.

4. Investigating

   7 months ago

   Selecting certain apps as a knowledge source in Zapier Agents causes the modal to hang indefinitely with a loading spinner, blocking users from adding those sources. Current Impact: Customers are unable to add certain knowledge sources in Zapier Agents, as the modal gets stuck on a loading spinner.