Chat with Sales temporarily unavailable

Resolved

Started

Lasted 3h 29m

View official incident ↗

Updates

  1. Resolved

    This issue is not resolved, and our chat system should be working as normal. If you are still experiencing any issues, please reach out to our Support team at https://zapier.com/app/get-help

  2. Monitoring

    Our chat system, Ada, has identified the issue and has implemented a fix for this issue from their end. We are see functionality start to return with our chat system, but will still be monitoring this situation until that upstream issue has been fully resolved. In the meantime, you can reach our Support team at https://zapier.com/app/get-help

  3. Investigating

    Some visitors to zapier.com: http://zapier.com may be unable to start a chat with our Sales team right now. If you need help in the meantime, you can reach our Support team at https://zapier.com/app/get-help. We're looking into this and will share an update as soon as we know more.