Resolved incident
Permission errors affecting shared Forms, Canvas, and Tables
Zapier · Unknown · Started
- Duration
- 49m
- Severity
- Unknown
- Status
- Resolved
Summary
Unknown · Resolved
The permission errors affecting shared Forms, Canvas, and Tables have been resolved, and recovery of tasks affected by this incident is complete. If you continue to experience permission errors or have questions about an affected task, please contact our support team "contact our support team": https://zapier.com/app/get-help. Thank you for your patience while we resolved this issue.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Zapier
Some customers experienced permission errors that prevented actions on shared Forms, Canvas, and Tables, even when they had access. We have applied a mitigation and confirmed that previously failing actions are succeeding again. We are monitoring to ensure the recovery holds. If you need any assistance in the meantime, please reach out to our support here "here": https://zapier.com/app/get-help.
Identified
Zapier
On October 14, between 08:25 and 09:17 UTC, some customers experienced permission errors that prevented actions on shared Forms, Canvas, and Tables, even when they had access. We have identified the issue and applied a mitigation and confirmed that previously failing actions are succeeding again. We are monitoring to ensure the recovery holds. If you encountered a permission error, please try the action again. If you continue to experience issues, please contact our support team "contact our support team": https://zapier.com/app/get-help.
Resolved
Zapier
The permission errors affecting shared Forms, Canvas, and Tables have been resolved, and recovery of tasks affected by this incident is complete. If you continue to experience permission errors or have questions about an affected task, please contact our support team "contact our support team": https://zapier.com/app/get-help. Thank you for your patience while we resolved this issue.