Resolved incident

Service disruption

Zilliz · Major · Started

Duration
1h 53m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Our systems have fully recovered.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Zilliz

    Starting at approximately 07:31 UTC October 20, 2025, customers in the AWS us-east-1 region may experience failures in normal cluster operations as well as accessing their clusters. We have identified the issue as an outage in AWS services and are actively working with them to mitigate the problem. We will provide another update as soon as more information is available.

  2. Monitoring

    Zilliz

    We are seeing recovery for affected instances in the region. We will continue to monitor the situation and provider further updates as necessary.

  3. Monitoring

    Zilliz

    We are continuing to monitor for any further issues.

  4. Resolved

    Zilliz

    Our systems have fully recovered.