Resolved incident

A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region

Zoom · None · Started

Duration
9m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved and the affected services have been restored.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Zoom

    Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.

  2. Resolved

    Zoom

    This incident has been resolved and the affected services have been restored.