A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region

Resolved

None impact

Started

Lasted 9m

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Updates

  1. Resolved

    This incident has been resolved and the affected services have been restored.

  2. Monitoring

    Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.