Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region

Event timeline

How this incident unfolded, from the official status page.

1. Monitoring

   about 2 months ago

   Zoom

   On September 03, between 10:15 UTC to 10:33 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in Europe. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

2. Monitoring

   about 2 months ago

   Zoom

   We are continuing to monitor for any further issues.

3. Resolved

   about 2 months ago

   Zoom

   This incident has been resolved and the affected services have been restored.