Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America

Resolved

None impact

Started

Lasted 12m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved and the affected services have been restored.

  2. Monitoring

    On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.